This Privacy Policy describes how we collect, use, and disclose your information when you use our services.

Privacy Policy for io-oi.info

Effective Date: March 26, 2025

1. Introduction

This Privacy Policy describes how io-oi.info (the “Website”), owned and operated by Marc Gagnon (“we,” “us,” or “our”), collects, uses, and discloses personal information of individuals who visit or use our Website. We are committed to protecting your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the Act respecting the protection of personal information in the private sector (Law 25) in Quebec.

2. Accountability and Contact Information of Privacy Officer

Marc Gagnon is designated as our Privacy Officer responsible for overseeing our compliance with applicable privacy laws. If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Marc Gagnon Privacy Officer 14 rang bellevue St-Robert, J0G 1S0 (263) 382-3146 [email protected]

3. What Personal Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, email address, phone number, postal address.
Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and dates/times of visits. This information may be collected through cookies and similar tracking technologies.
Information You Provide Voluntarily: Any information you submit through forms on our Website, such as contact forms, newsletter sign-ups, or other interactive features.
Transaction Information: If applicable, details of any transactions you conduct through our Website.
Other Information: Any other personal information you may provide to us.

4. How We Collect Personal Information

We collect personal information through the following means:

Directly from You: When you provide information through forms on our Website, when you contact us via email or phone, or when you interact with our Website features.
Automatically: Through the use of cookies and other tracking technologies when you browse our Website.
Potentially from Third Parties: If applicable, we may receive personal information from third-party sources (e.g., social media platforms if you interact with our social media links on our Website), but only if you have provided consent to those third parties to share your information with us or if otherwise permitted by law.

5. Purposes of Collecting Personal Information

We may collect, use, and disclose your personal information for the following purposes:

To respond to your inquiries and requests.
To provide you with information or services that you have requested.
To improve our Website and its content.
To personalize your experience on our Website.
To send you newsletters or marketing communications if you have opted in to receive them.
To process transactions, if applicable.
To analyze Website usage and trends.
To detect and prevent fraud and other illegal activities.
To comply with legal and regulatory requirements.
For any other purpose to which you have consented.

We will obtain your consent for the collection, use, and disclosure of your personal information, except where otherwise permitted or required by law. Your consent may be express or implied, depending on the circumstances and the sensitivity of the information.

Express Consent: We will seek your explicit consent for sensitive personal information and for certain uses of your information, such as for marketing communications where required by law.
Implied Consent: In some cases, your consent may be implied based on your actions and the reasonable expectations you would have in the circumstances. For example, if you provide your email address to us through a contact form, you are implying your consent for us to use that email address to respond to your inquiry.

Regarding Tracking Technologies (Cookies):

In compliance with Quebec Law 25, we will obtain your explicit consent before deploying cookies and other tracking technologies that identify, locate, or profile you. You will be presented with a consent mechanism (e.g., a cookie banner) to manage your preferences.

You can also manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality of our Website.

Withdrawal of Consent:

You may withdraw your consent to the collection, use, and disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw your consent, please contact our Privacy Officer using the contact information provided above. Please note that withdrawing your consent may limit our ability to provide you with certain services or information.

7. Use and Disclosure of Personal Information

We will only use and disclose your personal information for the purposes for which it was collected, unless we have obtained your consent or are otherwise permitted or required by law.

We may disclose your personal information to the following types of third parties:

Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., website hosting, data analysis, email marketing). We will ensure that these service providers are contractually obligated to protect your personal information in a manner consistent with this Privacy Policy and applicable laws.
Legal Authorities: We may disclose your personal information to legal authorities or regulatory bodies if required to do so by law or in response to a valid legal request.
Business Transfers: In the event of a merger, acquisition, or other business transaction, your personal information may be transferred to the acquiring organization.
Other Parties with Your Consent: We may share your information with other third parties with your express consent.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When your personal information is no longer needed, we will take reasonable steps to securely destroy or anonymize it.

9. Security Safeguards

We have implemented reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, disclosure, use, and modification. These safeguards are appropriate to the sensitivity of the personal information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside of Canada and Quebec where our service providers are located. In such cases, we will take reasonable steps to ensure that your personal information is protected in accordance with applicable privacy laws. Under Quebec Law 25, before transferring personal information outside of Quebec, we will conduct an assessment of the privacy protection practices applicable in the jurisdiction to which the information is to be transferred.

11. Your Rights Regarding Your Personal Information

Under PIPEDA and Quebec Law 25, you have certain rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, and disclosure of your personal information at any time.
Right to Erasure (Right to be Forgotten - Quebec): Subject to certain exceptions, you have the right to request that we cease disseminating your personal information and de-index any hyperlinks providing access to it.
Right to Data Portability (Quebec - Effective September 2024): You will have the right to request that your personal information be transferred to you or to another organization in a structured, commonly used technological format.
Right to Information: You have the right to be informed about the collection, use, and disclosure of your personal information.
Right to Object to Automated Decision-Making (Quebec): If we use your personal information to make a decision based solely on automated processing, you have the right to be informed of this and to submit observations.

To exercise any of these rights, please contact our Privacy Officer using the contact information provided above. We may require you to verify your identity before processing your request.

Rights of Users in Other Jurisdictions:

If you are a resident of the United Kingdom, the European Union, California, or other jurisdictions with comprehensive data protection laws, you may have additional rights regarding your personal information under those laws, such as the UK General Data Protection Regulation (UK GDPR), the European Union General Data Protection Regulation (EU GDPR), and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and laws in states like Virginia and Colorado.

To inquire about your specific rights under these or other applicable laws, please contact our Privacy Officer using the contact information provided above. We will review your request and respond in accordance with the relevant legislation.

12. Data Breach Notification

In the event of a data breach involving a risk of significant harm to individuals, we will notify affected individuals and the relevant authorities (such as the Office of the Privacy Commissioner of Canada and the Commission d’accès à l’information du Québec) as required by applicable law. Our notification will include information about the breach, the potential risks, and the steps we are taking to address the situation and prevent future occurrences.

13. Minors’ Privacy

We do not knowingly collect personal information from minors under the age of 14 without the consent of their parent or legal guardian. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact our Privacy Officer immediately. If we become aware that we have collected personal information from a minor under 14 without verified parental consent, we will take steps to promptly delete that information. [Customize this section if your website targets or could potentially collect data from minors.]

14. Language Accessibility

In the event of any discrepancy or difference in interpretation between this version and French versions of this Privacy Policy, the French version shall prevail for users and for legal interpretation in matters governed by Quebec law.

15. Third-Party Links

Our Website may contain links to third-party websites. Please note that this Privacy Policy does not apply to the privacy practices of those other websites. We encourage you to review the privacy policies of any third-party websites you visit.

16. Automated Decision-Making

We do not currently use personal information to make decisions based solely on automated processing.

17. How to Challenge Compliance

If you have any concerns about our compliance with this Privacy Policy or applicable privacy laws, you may contact our Privacy Officer using the contact information provided above. We will investigate your complaint and take appropriate steps to address your concerns.

If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or the Commission d’accès à l’information du Québec, depending on the issue and applicable jurisdiction.

18. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable laws. We will post any updates on our Website and indicate the effective date of the revised policy. We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Marc Gagnon 14 rang bellevue St-Robert, J0G 1S0 (263) 382-3146 [email protected]

Privacy Policy